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Shopping for the festive season? Get your orders in early to avoid disappointment. All orders are shipped from our Australian warehouse. See below cut-off dates for placing your online order.&#xA0; Please note, these final lodgement dates are recommended by our shipping partners for best chance of delivery by December 25. They are an estimate only and, due to high volumes, some delays may still occur.&#xA0; <div dir="ltr" align="left"><table style="margin-right: calc(3%); width: 97%;"><tbody><tr><td>Region</td><td style="width: 30.4382%;">Service Level</td><td style="width: 28.6729%;">Last order date (AEDT)</td></tr><tr><td>Australia (excl. WA &amp; NT)</td><td style="width: 30.4382%;">Standard</td><td style="width: 28.6729%;">18th December 2025</td></tr><tr><td>Australia (excl. WA &amp; NT)</td><td style="width: 30.4382%;">Express</td><td style="width: 28.6729%;">22nd December 2025</td></tr><tr><td>Australia &#x2013;&#xA0;WA &amp; NT</td><td style="width: 30.4382%;">Standard</td><td style="width: 28.6729%;">15th December 2025</td></tr><tr><td>Australia &#x2013;&#xA0;WA &amp; NT</td><td style="width: 30.4382%;">Express</td><td style="width: 28.6729%;">21st December 2025</td></tr><tr><td>New Zealand</td><td style="width: 30.4382%;">Standard</td><td style="width: 28.6729%;">10th December 2025</td></tr><tr><td>United States</td><td style="width: 30.4382%;">Standard</td><td style="width: 28.6729%;">11th December 2025</td></tr><tr><td>Canada</td><td style="width: 30.4382%;">Standard</td><td style="width: 28.6729%;">9th December 2025</td></tr><tr><td>United Kingdom</td><td style="width: 30.4382%;">Standard</td><td style="width: 28.6729%;">11th December 2025</td></tr><tr><td>Europe</td><td style="width: 30.4382%;">Standard</td><td style="width: 28.6729%;">4th December 2025</td></tr><tr><td>Rest of World</td><td style="width: 30.4382%;">Standard</td><td style="width: 28.6729%;">3rd December 2025</td></tr></tbody></table></div>

Shopping for the festive season? Get your orders in early to avoid disappointment. All orders are shipped from our Australian warehouse. See below cut-off dates for placing your online order. Please note, these final lodgement dates are recommended b

FESTIVE SEASON CUT-OFF DATES 2025

Order & Delivery Status

Do I have to pay international customs/duties?

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Why was my order canceled/refunded?

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How long is my store credit valid for?

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What does ‘Pre-order’ mean?

Payments & Promotions

What is your returns policy?

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Free Exchanges

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I'm trying to complete a return online but my order isn't recognised

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I purchased an item at full price and now it has gone on sale; can I still get a refund or exchange?

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Returns & Exchanges

What does pre-order mean?

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I have an online store credit or discount code. Can I use this for a pre-order?

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I have cancelled my pre-order. When will I receive my refund?

I have purchased other items with my pre-order. Can I have everything shipped at once?

Region	Service Level	Last order date (AEDT)
Australia (excl. WA & NT)	Standard	18th December 2025
Australia (excl. WA & NT)	Express	22nd December 2025
Australia – WA & NT	Standard	15th December 2025
Australia – WA & NT	Express	21st December 2025
New Zealand	Standard	10th December 2025
United States	Standard	11th December 2025
Canada	Standard	9th December 2025
United Kingdom	Standard	11th December 2025
Europe	Standard	4th December 2025
Rest of World	Standard	3rd December 2025

FESTIVE SEASON CUT-OFF DATES 2025Updated 27 minutes ago