Standard and express delivery options are available for both Australian domestic, and international customers. We offer domestic standard delivery via Australia Post, and standard international delivery via Seko Omniparcel. Express domestic shipping
Yes, customers outside of Australia may incur additional import fees as set by local customs laws. Each country is different and we are unable to estimate these potential taxes for every international order, which is why payment of these is the custo
We will send you a tracking number link via email once your order has shipped. Please allow at least 24 hours for any parcel scans to be updated online. If you have your tracking number. Simply click through the hyperlink in your shipping email. Othe
Double check your email account spam or promotions folders, in case they've snuck in there. If you still can't find it, get in touch and we'll get it sorted for you!
Yes, we do offer express post services!. These are offered through Australia Post for domestic orders and SEKO Omniparcel for international orders. You can select and pay for these options at checkout. Please note:
Once your order has been placed, we endeavor to get it to you as soon as possible, therefore we will be unable to make any changes to your order or the delivery address. Once you have been issued with the tracking number for the parcel, our carriers
If you've ordered multiple items, these may be sourced from different locations and shipped separately. In these cases, you will receive unique tracking links for each shipment so keep an eye on your inbox for these. You will only be charged one ship
Our team work hard to ship your order within 48 business hours from when the order is placed. Please note, that our team do not ship orders over the weekend or on Australian public holidays. Dispatch of your order may also be delayed during busy sale
Yes, we can deliver to your place of employment or your permanent residential address. If you want your delivery to reach you at work, you need to be confident that someone will be there to sign for the goods, as the courier will deliver to the place