Abrand Jeans Help Center logo
Abrand Jeans Help Center logo

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Ordering online

Can I cancel or change my order?

We want to get your order to you as soon as possible, so once an order is placed it usually can’t be changed or cancelled. If you have any other questions about your order, please contact us for further assistance.

How do I use a promo code?

Simply enter your discount or promo code at checkout and click Apply. Please ensure your order total has updated before completing your payment.

I didn’t receive a confirmation or shipment email!

Be sure to double check your email account spam or promotions folders, in case they've snuck in there. If you still can't find it, get in touch and we'll get it sorted for you!

How do I purchase a gift card?

Gift cards are currently unavailable to purchase online. We apologise for any inconvenience!

I'd like to discuss a wholesale opportunity

You're interested in stocking Abrand Jeans? We love to see it. Simply fill out the wholesale application form and a member of our sales team will be in touch with you.

Do you have a welcome code for first time customers?

We sure do!. We offer a 10% discount code to all new customers, which can be redeemed after signing up to our email newsletter. Once signed up, you will receive a welcome email from us containing your unique code, which will be valid for 7 days on fu