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Student Beans FAQs

Other questions about Student Beans?

Please see the Student Beans help centre here (https://help.studentbeans.com/hc/en-us), or send an email to [email protected] for further assistance.

Why am I getting an error?

If you receive an error message we want to get this sorted for you as soon as possible. Drop us an email at [email protected] with the URL of the page you’re trying to access and some more info about what’s going wrong and we’ll look into fixi

The student discount I want to use is out of codes

Sometimes, if we have a really great offer that turns out to be super popular, we can run out of codes. If this does happen, give [email protected] an email so that we can issue more codes for you to use as soon as we can.

My student discount code is not applying any discount/the correct discount

Most of the time our discount codes will only be valid on full-price items and will exclude sale items or limited edition products. However, if you think there’s something wrong, shoot us an email at [email protected] and we’ll look into it fo

My student discount code is invalid or has already been used

This can happen if your transaction fails to go through or was cancelled. As annoying as this can be, in most cases, you will be able to generate a new code within an hour which gives you more time to spend browsing online. However, if you do find th

I'm having trouble entering a student discount code

Once you’re done with your shopping, simply head to the checkout to put in your code. On the right hand side (desktop) or under the ‘Show order summary’ drop down menu (mobile), you will see a box that says ‘Gift card or discount code’. Input your di